Furniture commerce built for how the industry actually works.
Custom orders lost in email threads. Two systems that never agree. Made-to-order workflows running on spreadsheets. Teifi builds the operational foundation that fixes it — natively on Shopify.
Where furniture commerce gets complex
Many systems. One selling surface.
For most furniture retailers it's five or more systems: Shopify, an ERP, a POS, a PIM, payments, financing, tax. When they run separately, reconciliation becomes a job of its own — teams spending 40+ hours a week just keeping the data in sync across all of them.
Most of your orders are custom. Your platform doesn't reflect that.
Fabric, finish, dimension, leg style — and those are just the standard variables. Without structured capture at the point of sale, specifications live in email threads and handwritten notes until something ships wrong, weeks or months after the order was placed.
Made-to-order has no home in standard commerce.
Orders that live for months, ship in pieces, and need the deposit ledger to stay intact across partial deliveries. What looks like a single sale can involve three POs, two partial shipments, and a balance charge weeks after the piece landed. Shopify's native tools weren't built for that.
One platform. Every operational layer.
WorkMate connects your sales floor, back office, and supplier network inside Shopify — without adding another system to manage.
Quote to Order
Capture every custom specification — fabric, finish, dimension, leg style — at the point of sale. Configurable fields and status tracking follow the order from first quote to final delivery, with automated notifications to staff and customers throughout.
Purchasing & Supply
Vendor mapping, partial receiving, reorder points, and barcode label printing — all connected to live Shopify inventory so your associates always know what's available, what's on order, and when it arrives.
Configured at Sale
Sell made-to-order product with every specification captured at point of sale — fabric, finish, dimension, and component options beyond Shopify's native variant limits. Customer-linked backorders are automatically reserved when the PO is received.
One Selling Surface
B2B trade accounts, DTC storefront, and retail showroom running from a single Shopify instance. One product catalog, one inventory, one view for every associate — across every channel your furniture business operates.
Built for how furniture actually gets paid for.
Furniture doesn't transact like other retail. Deposits at order, balances at delivery, private label credit, split tender, vaulted cards for charges weeks later. Teifi builds every payment flow your business runs — natively on Shopify.
Deposit at Order, Balance at Delivery
Collect a deposit when the order is placed and charge the balance when it ships — weeks or months later, automatically, without re-engaging the customer. The ledger stays intact across every partial delivery along the way.
Split Tender & Private Label Credit
Accept multiple payment methods on a single transaction — private label credit cards, in-store financing, store credit, and cash together on one order, at one POS terminal, with one receipt.
Vaulted Cards for Delayed Charges
Securely vault payment credentials at the point of sale and charge them when the goods arrive — whether that's two weeks or four months later. No customer callback, no re-entry, no lost sales.
WorkMate — the operations layer Shopify doesn't come with.
A proprietary platform by Teifi, built natively inside Shopify. WorkMate gives furniture retailers a single place to manage work orders, purchase orders, custom specifications, and made-to-order fulfilment — without leaving the tools your team already uses.
Explore WorkMateCompatible with all Shopify plans — not just Shopify Plus.
End-to-end workflow automation — Automate the transition from sale to production to supplier. No double entry, no missed specs.
Rich custom field capture — Collect fabric, finish, dimension, and any made-to-order spec at the point of sale, stored on the work order.
Special order customer linkage — Every backorder is tied to a customer and automatically reserved when the PO is received.
Shopify POS sync — Work orders and sales orders unified across showroom and online, giving your team one dashboard for every channel.
Works alongside your ERP, OMS, and PIM — not instead of them. WorkMate is the selling and operations layer; your existing enterprise systems stay in place.
Built for furniture. Proven in production.
homenature
A furniture retailer running 60%+ custom orders with two separate systems in constant conflict. We replaced their dual-database setup with WorkMate — a single source of truth for every work order, purchase order, and custom specification, natively on Shopify.
