Privacy Policy
Effective date: May 27, 2026
Last updated: May 27, 2026
1. Who We Are
Teifi Digital Inc. ("Teifi Digital", "we", "us", "our") is a Shopify development agency operating this website at teifi.com.
Registered address: 948 W 7th Avenue, Vancouver, BC, V5Z 1C3, Canada
Data controller contact: admin@teifi.com
2. Scope of This Policy
This Privacy Policy explains how we collect, use, store, and share personal information when you visit teifi.com. It covers our obligations under:
- GDPR and UK GDPR: visitors from the European Economic Area (EEA) and United Kingdom
- US state privacy laws (including CCPA / CPRA): residents of California and other US states with comprehensive consumer privacy laws
- PIPEDA and BC PIPA: residents of Canada
3. What Data We Collect
Information You Provide
- Contact form submissions: name, business email address, company name, and message content
- Direct email communications sent to our team
Data Collected Automatically
- IP address and approximate location (city/region level)
- Browser type and version, operating system, device type
- Pages visited, time spent on page, referral source
- Cookie identifiers and analytics event data (see Section 9 and our Cookie Policy)
4. How We Use Your Data
| Purpose | Details |
|---|---|
| Responding to inquiries | To reply to contact form submissions and email requests |
| Analytics | To understand how visitors use our website and improve content |
| Sales pipeline management | To store and manage inbound leads in our internal CRM |
| Marketing performance | To measure advertising campaign effectiveness (consent required) |
| Legal compliance | To meet our obligations under applicable privacy laws |
5. Legal Bases for Processing (GDPR / UK GDPR)
| Processing Activity | Legal Basis |
|---|---|
| Responding to contact form inquiries | Legitimate interests / Contract performance |
| Processing form submissions via Formstack | Legitimate interests |
| Storing contact details in our CRM | Legitimate interests |
| Website analytics (Google Analytics 4) | Consent |
| Marketing and advertising tracking | Consent |
| Retaining records of communications | Legitimate interests |
| Legal obligations | Legal obligation |
Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms. You may object to this processing at any time (see Section 8).
6. Third-Party Services
We use the following third-party services that may process your personal data on our behalf:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Formstack | Contact form submission handling | formstack.com/privacy |
| Google Analytics 4 | Website analytics | google.com/policies/privacy |
| Google Tag Manager | Tag and script management | google.com/policies/privacy |
| Shopify | Website platform and hosting | shopify.com/legal/privacy |
| Advertising and audience measurement | linkedin.com/legal/privacy-policy | |
| Google Ads | Advertising conversion tracking | google.com/policies/privacy |
We also use an internal CRM system to manage inbound leads and business inquiries. Contact details submitted via our website may be stored there for the purpose of following up on your inquiry.
Analytics and advertising cookies are only activated following your consent via the cookie banner.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form submissions (Formstack) | 2 years |
| CRM records | 2 years from last contact |
| Analytics data (GA4) | 14 months (Google Analytics default retention setting) |
| Cookie consent records | 1 year from consent or withdrawal |
| Email communications | 2 years from last contact |
8. Your Rights
EU / UK Visitors (GDPR / UK GDPR)
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Ask us to limit how we use your data while a dispute is resolved
- Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Withdraw consent for analytics or marketing at any time via Cookie Settings on our website
US State Privacy Rights
If you are a resident of California (under the CCPA / CPRA) or another US state with a comprehensive consumer privacy law (for example Virginia, Colorado, Connecticut, or Texas), you may have the following rights:
- Know / Access: Know what personal information we collect and how it is used or shared
- Delete: Request deletion of your personal information
- Correct: Request correction of inaccurate personal information
- Opt out: Opt out of the sale or sharing of personal information and of targeted advertising (we do not sell personal information)
- Limit use of sensitive data: Limit the use and disclosure of sensitive personal information
- Non-discrimination: We will not discriminate against you for exercising these rights
Canadian Residents (PIPEDA / BC PIPA)
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Withdraw consent: Withdraw consent for non-essential processing at any time
To exercise any of these rights, contact us at admin@teifi.com. We will respond within 30 days (GDPR) or 45 days (US state laws). We may need to verify your identity before processing your request.
9. Cookies and Tracking Technologies
We use cookies and similar technologies on teifi.com. You can manage your preferences at any time via the Cookie Settings link in the footer of our website.
For full details of the cookies we use, their purposes, and how to opt out, please see our Cookie Policy.
Do Not Sell or Share: We do not sell personal information. Analytics and advertising cookies are only activated with your consent. You may opt out by declining non-essential cookies or contacting admin@teifi.com.
10. International Data Transfers
Some third-party services we use (including Formstack and Google Analytics) are based in the United States and may transfer personal data outside Canada, the EEA, or the UK. Where this occurs, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- The UK International Data Transfer Agreement (IDTA)
- Canada's adequacy recognition or equivalent contractual safeguards
11. Children's Privacy
teifi.com is a B2B website directed at business professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has submitted information to us, contact admin@teifi.com and we will delete it promptly.
12. Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to teifi.com. We are not responsible for the privacy practices of other sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent revision. Continued use of teifi.com after changes constitutes acceptance of the updated policy.
14. Contact and Complaints
Teifi Digital Inc.
948 W 7th Avenue, Vancouver, BC, V5Z 1C3, Canada
Email: admin@teifi.com
Website: teifi.com
For EU/UK privacy complaints, you have the right to lodge a complaint with your local supervisory authority: UK ICO at ico.org.uk, or the Office of the Privacy Commissioner of Canada at priv.gc.ca.